Returns Policy

Returns Policy:

We have provided for each product photo(s), description and size chart so that you can decide if the product is right for you. If you have any questions regarding product(s), please contact us by email prior to making your purchase so that we may assist you, as all products are final sale.

Due to the seasonal, special event, made to order and intimate nature of the products we sell, they are not eligible for returns, exchanges, or refunds. They are final sale.

This applies to ALL products in the Accessories, Clothing, Corsets, Costumes, Lingerie, Ravewear, Special Orders, Shoes and Swimwear collections due to hygiene/health regulations and/or brand restrictions: Daisy Corsets, Elegant Moments and Roma.

All items are thoroughly checked and weighed prior to shipping. In the rare event that a defective item was sent, please contact us by email at unspokenfashion@gmail.com within 24 hours of delivery of your order, along with photo(s) and description of the defect. If you do not contact us within 24 hours, along with photo(s) and description of the defect, Unspoken Fashion will not be responsible for the items. Once you have submitted the requested information, Unspoken Fashion and the applicable brand will review it. An Exchange Authorization Number (EA#) and shipping instructions will be provided if your request has been approved. You will then have 4 calendar days to return the product and provide us with a tracking number. Please return the product in it's brand new original condition (unworn, unwashed, unaltered, scent free) with the tags, original packaging, including: hangers, plastic wrap, hang tags on garments, manuals, certificates, shoe boxes, dust bags and gift boxes. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item, and an exchange for the exact same item (same style/color/size) will be processed. Exchanges for a different style, color or size will not be approved. No exceptions.

Changing Or Cancelling An Existing Order:

We rely on a heavily automated process to provide you with the fastest service possible. Due to this automation, we are unable to make changes to, or cancel an order, after the order has been placed, this includes Special Orders and Custom Order Shoes. No cancellation.